Over the last 10 months I’ve had the pleasure of working with one of the best clients I’ve had in the 14 years that I have been coaching. So why is this client so good?
He was open and eager to receive help and guidance from the beginning. Even through the busy times, he did what he could in the way of moving things forward. He has a great attitude. Excellent work ethic. He’s smart. Well, you are all smart. But this guy is really smart! Business smart.
He has great instincts. He follows through on homework assigned. He reaches out in between our calls (as instructed but rarely fully leveraged by most of my clients). This guy is fully engaged and committed to getting the absolute most out of working with me. He wants it. Like a star athlete going for the next level, this is rare. I always say, I can show you how, but you have to ‘lift the weights’! He lifts the weights.
He checks all the boxes. He is a great example, actually one of the best I’ve seen, of what can be accomplished when you fully commit to coaching and getting support. You get out of it what you put into it.
Perhaps the most important quality he has, he has a great attitude. More on attitude next week.
Oh, and by the way, he is just entering his 5th year and already showing signs of leadership.
Although this might be self-serving, I didn’t write it or speak to it. If you’ve ever thought about getting a coach to help you grow and manage your business, I highly recommend you watch this TED Talk. Warning! There are some graphic images. And it gets a little emotional at the end. It’s inspiring, uplifting and real life proof of what coaching can do. Enjoy.
Recently I finished up with a client. His parting words to me were “I feel like I’ve done a ‘180’ with my practice while working with you. You’ve taken the ‘mystery’ out of business development for me and now I know where and how to approach it. Thank you.”
Situation: Managing Partner hires me to work with his senior law clerk in helping her to develop business development and marketing skills. Admittedly, this law clerk did not even know what business development was, let alone how and where to start. However she was open to the coaching understanding that it would help her learn new skills and bolster her career.
Approach: Working with her over the course of one year, we created a plan of action helping her to understand where and how to network, build relationships, grow her professional network, host workshops, create her own networking/mastermind group, get published, speak at events, join organizations, get on the board of industry associations etc. During that time, this law clerk was like a sponge, soaking up all my advice and guidance. She reached out in-between coaching calls regularly for feedback. Her progress really started to take flight after she met a few ‘connectors’ at networking events. She then became part of an exclusive networking group that meets monthly. With that experience she started her own networking/mastermind group with a few of her best contacts.
Results: As the year of coaching was winding down, she had already begun to bring in clients to the firm. The remarkable part of this story is that while she was now fully engaged in business development, not only was she now becoming a rainmaker, her dockets were up 20% over the previous year. She is more engaged, more loyal, more productive and more valuable to her firm. And for her, the results mean more fulfillments in her career and increased income.
One of my clients, a 4th-year call associate clearly identified networking as one of her biggest weaknesses. Not only she felt she was not good at it, she really felt uncomfortable doing it. As I often hear myself telling my clients, “often times it’s not about the ‘what’, but more about the ‘how’ and ‘where’ of what you are doing that will make the difference. So we spent some time figuring out first where the best ‘places or events’ to network at, and then we spent some time on her approach to networking. Recently she was going to be attending a two-day conference and in her words was “pumped’ to go and meet new people. And she had already started meeting some great connectors and growing her network. Another great example of what one-to-one coaching can do for your people.