Going above and beyond
Through Linkedin, this article came to my attention. It is a must read for lawyers and law firms looking to solidify client relationships and stand out from the pack. It comes from abovethelaw.com
Cross Selling
That term has always bothered me for some reason. Shouldn’t it be re-named “Cross-serving”?
After all, lawyers hate the word sales, and isn’t this about serving your clients? About finding ways to further help your clients and taking care of their needs. I wonder if this wouldn’t encourage more of it if the name and approach was altered?
Just a quick random thought on a sunny Monday morning.
GARY MITCHELL ~ Business Coach
Over time little drops of water accumulate and form a puddle; growing into a stream, flowing into a river and eventually creating a lake, rushing into the ocean. And that’s exactly how growing your practice or firm works. New habits take time, and with repetition create lasting and impactful results. It all starts with that first drop; or in your case, first step.
