“It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is most adaptable to change.” That quote from Charles Darwin is particularly relevant to lawyers and law firms right now. So much change is happening and it seems the speed at which it’s changing is constantly increasing. You have two choices. One, do nothing and hope for the best. What’s the definition of insanity again? Or, adapt, look for ways to change your approaches and habits and how to increase your client satisfaction and loyalty. Look for ways to do what you do better, faster, more cost-effective. Look for ways to further develop your people and increase productivity and loyalty. If you’re stuck and don’t know where to start, give me a call. I can help. That’s what I do.